Payment Policy
Fashion Locker Payment Policy
1. Accepted Payment Methods
At Fashion Locker, we offer a variety of payment methods to ensure a seamless shopping experience for our customers. We accept the following payment options:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Bank Transfer (for select countries)
- Fashion Locker Gift Cards and Store Credit
2. Payment Security
Your security is our priority. Fashion Locker utilizes industry-standard encryption technologies to protect your personal and payment information. All transactions are processed through secure payment gateways to ensure that your data is safe and confidential.
3. Currency
All transactions are processed in EUR (€). If you are purchasing from outside the Eurozone, your bank or payment provider may apply additional charges for currency conversion.
4. Pricing and Taxes
All prices displayed on Fashion Locker include VAT (Value Added Tax) where applicable. The total price at checkout will include any additional charges such as shipping fees and taxes based on your shipping destination.
5. Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will include your order details, payment amount, and estimated delivery date.
6. Failed or Declined Payments
If your payment is declined, please ensure that all information is entered correctly and that you have sufficient funds in your account. If issues persist, contact your bank or payment provider for further assistance. Fashion Locker is not responsible for any fees or charges imposed by your financial institution in the event of a failed or declined payment.
7. Refunds and Returns
For information on refunds and returns, please refer to our Return Policy. Refunds will be issued to the original method of payment used at the time of purchase. Please allow 5-10 business days for the refund to reflect in your account after processing.
8. Chargebacks
In the event of a chargeback, Fashion Locker reserves the right to recover the amount through various means, including but not limited to, direct debit from your account or pursuing legal action. If you believe a chargeback is necessary, please contact our customer support team first to resolve any issues.
9. Contact Us
If you have any questions or concerns regarding payments, please contact our customer service team at lenosx26@gmail.com or call us at +357 94472406. Our team is available Monday to Friday, 9 AM to 5 PM (CET).
10. Policy Updates
Fashion Locker reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed of any updates.